Hotel In Cancun
Facilities
Hotel Plaza Kokai Cancún Amenities
The Hotel Plaza Kokai Cancun offers free Wi-Fi in all rooms, facilities for disabled guests, and a 24-hour front desk facility, assisting in Spanish and English. The guests can enjoy air-conditioned, soundproof, and smoke-free rooms with a safety deposit box, a flat-screen TV, and a private bathroom with free toiletries. The room service is also available.
The hotel features an onsite bar and coffee house, serving a variety of drinks including wine and champagne. Packed lunches and grocery deliveries are also available. The guests can enjoy the outdoor year-round swimming pool, public bath, kid's pool, sun terrace, and outdoor furniture. The live music performance and happy hour are also available with additional charges. Other amenities include daily housekeeping, trouser press, concierge service, luggage storage facility, tour desk, 24-hour front desk facility with English and Spanish assistance, and a business center with fax or photocopying facilities, banquet, and meeting facilities.
- Live music/performance
- Live sport events (broadcast)
- Happy hour
Activities
Business Facilities
- Fax/photocopying
- Business centre
- Meeting/banquet facilities
Cleaning Services
- Trouser press
- Daily housekeeping
Cleanliness & disinfection
- Property is cleaned by professional cleaning companies
- Use of cleaning chemicals that are effective against Coronavirus
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Linens, towels and laundry washed in accordance with local authority guidelines
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
Common Areas
- Outdoor furniture
- Terrace
- Sun terrace
Food & Drink
- Packed lunches
- Wine/champagne
- Room service
- Fruits
- Grocery deliveries
- Coffee house on site
- Bar
Food & drink safety
- Physical distancing in dining areas
- Food can be delivered to guest accommodation
- All plates, cutlery, glasses and other tableware have been sanitized
- Breakfast takeaway containers
- Delivered food is securely covered
Front Desk Services
- Invoice provided
- 24-hour front desk
- Tour desk
- Concierge service
- Luggage storage
Miscellaneous
- Family rooms
- Wheelchair accessible
- Non-smoking throughout
- Toilet with grab rails
- Lift
- Air conditioning
- Non-smoking rooms
- Designated smoking area
- Soundproof rooms
- Facilities for disabled guests
Physical distancing
- Contactless check-in/check-out
- Cashless payment available
- Physical distancing rules followed
Pool and Spa
- Public Bath
- Outdoor pool (all year)
- Sun umbrellas
- Swimming Pool
- Kids' pool
- Swimming pool
- Outdoor pool
Safety & security
- Fire extinguishers
- Security alarm
- Smoke alarms
- Safety deposit box
- CCTV in common areas
Safety features
- Process in place to check health of guests
- Access to health care professionals
- First aid kit available
- Face masks for guests available
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Hand sanitizer in guest accommodation and key areas
Services
- Free WiFi
- Internet services
- WiFi
Hotel Plaza Kokai Cancún Check Availability
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